"And the stars are projectors, yeah, projecting our lives down to this planet Earth." - Modest Mouse
MSNBC.com notes the growing disillusionment with corporate offshoring, citing bad code, mounting costs, and time & language barriers. Now many companies, like Dell, Lehman Bros, and Capital One, are yanking their overseas departments and returning to on-shore talent.
As U.S. companies move from exporting call centers to outsourcing more complex work like software development, they're finding overseas workers are often ill-equipped to deliver consistent, quality work. The bad experiences are creating a boomerang effect—the return of jobs to the United States—which some have dubbed "onshoring." Analysts at research firm Gartner have declared 2004 the start of the "trough of disillusionment" with offshoring.
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